Strictly NO cancellation of orders.
For onhand items, 3-5 days is allowed for days-to-reserve.
Extension for reservation is only allowed if the buyer informs the seller before the given DOP.
If the buyer fails to pay within the allowed days-to-reserve, the items will be then up again for sale.
The seller will not be liable for any items lost or damaged by the courier once shipped.
The seller is not at fault for factory defects (made from manufacturing process) therefore not applicable for refund.
NO unboxing video equals NO refund.